Privacy policy

Last updated: March 31, 2026

KoreanSoup operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience. KoreanSoup is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our Services.

By using our Services, you agree to this Privacy Policy.

Personal Information We Collect

We may collect the following information:

  • Contact Details: Name, address, phone number, email
  • Payment Information: Credit/debit card details, transaction data
  • Account Information: Username, password, preferences
  • Order Details: Products viewed, purchased, returned
  • Communication Data: Messages sent to customer support
  • Device Info: IP address, browser, device type
  • Usage Data: Interaction with website

How We Collect Information

We collect information:

  • Directly from you (orders, forms, account creation)
  • Automatically (cookies, website tracking)
  • From service providers (Shopify, payment gateways)
  • From third-party partners

How We Use Your Information

We use your data to:

  • Process orders and payments
  • Deliver products
  • Provide customer support
  • Improve website experience
  • Send updates, offers, and promotions
  • Prevent fraud and ensure security
  • Comply with legal obligations

Sharing Your Information

We may share your data with:

  • Shopify and service providers (payments, shipping, analytics)
  • Marketing partners (for ads and promotions)
  • Legal authorities when required
  • Business partners in case of merger or restructuring

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request deletion
  • Correct information
  • Opt-out of marketing emails

To exercise your rights, contact us below.

Data Security

We take reasonable steps to protect your data, but no system is 100% secure.

Children’s Privacy

We do not knowingly collect data from children under 16.

Changes to Policy

We may update this policy anytime. Changes will be posted on this page.

Contact Us

📧 Email: koreansoap01@gmail.com
📞 Phone: +91 9104796432
📍 Address: 101 Avsar Hub, Umra Rd, Velenja, Surat, Gujarat, India